Shipping policy
At K&W Custom Creations, we are committed to providing a smooth and efficient shipping experience.
Processing Time: Orders are typically processed within 3–5 business days. Personalized and custom orders may take 7–10 business days before shipping.
Shipping Methods & Delivery Estimates:
Economy: 7–10 business days
Standard: 5–7 business days
Expedited: 2–3 business days
Express: 1–2 business days
Shipping is carried out via USPS, UPS, or FedEx depending on your location and selected method. Rates are calculated at checkout.
Tracking: Once your order ships, you'll receive a confirmation email with tracking information.
Domestic Shipping Only: We currently ship within the United States only.
Lost or Damaged in Transit: If your order is lost or arrives damaged, contact us within 7 days of the expected delivery date and we will work to resolve the issue promptly.
Address Accuracy: Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Thank you for shopping with us! If you have any questions or concerns about your order, please don't hesitate to reach out.